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Prices are tax included
Please additionally see the terms and conditions for detailed terms.
Please note, that from Monday 8th February 2022, the cost of UK Standard Shipping for orders under £30 will raise to £2.95.
Over the past few years, although shipping costs have increased, we haven't reflected this in the cost to our customers. However, to ensure that we can continue to offer the free UK Standard Shipping threshold of £30, we have had to make a change to this cost and the understanding and support of our customers is greatly appreciated.
Royal Mail are experiencing some unavoidable delays, but please do not worry if your tracking is taking a little longer to update or if there is a slight delay in the delivery time.
We encourage you to follow the tracking provided in your dispatch emails, and to contact us if you are concerned that the delivery is taking significantly longer than expected.
Click here for up-to-date Royal Mail Service Updates.
Goods are dispatched via Royal Mail Tracked 48® or DPD. In-stock items ordered on a Standard Delivery Service should arrive within 2-5 working days
*Includes Scottish Highlands + Islands, Northern Ireland, Isle of Man, Scilly Isles and the Channel Islands for smaller items where goods can be sent via Royal Mail Tracked 48. Larger items shipped via courier service may incur a cost.
Standard delivery times are an approximation and should not be relied upon if a parcel is urgent or required for a specific date. Please use an upgraded service if this is the case. Parcels will not be considered as lost until 10 working days have passed. Large orders may be shipped with another service.
Our pioneering Courier Upgrade service allows you the benefits of fast delivery at a lower cost. This does not change the processing time of orders.
Picked, packed and dispatched the same day, our Priority Delivery service is Next Working Day for UK Mainland and 48 hours for outside that*. Please place your order by Midday to take advantage of this service. Orders placed after this will be dispatched the following working day.
Courier Upgrade
Priority Delivery
* Unless advertised otherwise.
Unless stated on the product page, items for sale on our site are in stock and available for immediate dispatch. In the event of stock errors we will endeavour to contact you before items are dispatched.
Some items are on a pre-order basis. Stock status is shown underneath each product on the product page and the expected delivery date will be displayed in your cart.
Please note that all deliveries outside of the UK will be subject to tax and duty upon receipt in the delivery country. We do not currently offer any pre-paid duty or tax.
Calculations may not be accurate at checkout and we will contact you to let you know if there is an extra charge. Any refunds will be issued within 14 working days.
IMPORTANT INTERNATIONAL SHIPPING COST INFORMATION
Please note, all international packages weighing over 1kg must have their shipping cost manually calculated by their volumetric weight, so the final packaged size will be an important factor and not just the weight. This is likely to be significantly higher than that quoted at the checkout.
Please contact customer services if you require more information before completing your order.
Unfortunately, once the shipping has been calculated after packing, measuring and weighing, we cannot make changes to the order and if the shipping cost quoted by customer services is not appropriate, we will refund your order. We're sorry for any inconvenience caused.
We aim to be able to be in a position to offer more flexibility in the near future
Channel Islands: Additional charges from £10 will apply to larger parcels.
Ireland: We offer a flat rate of £15 but please note, larger parcels may vary.
EU countries: Rates between £10 and £12 for small parcels. Larger parcels vary.
Europe non-EU: Rates vary.
USA: The rate is set to start at £15 for parcels under 1kg (within reasonable dimensions), and under 2kg the rate is from £25. After that it depends on the size, shape and volumetric weight of the parcel as noted above. Please note calculations may not be accurate at checkout and we will contact you to let you know if there is an extra charge. Any refunds will be issued within 14 working days.
Australia and SE Asia: The rate is set to start at £15.00 for parcels under 1kg (within reasonable dimensions). After that it depends on the size, shape and volumetric weight of the parcel as noted above. Please note calculations may not be accurate at checkout and we will contact you to let you know if there is an extra charge. Any refunds will be issued within 14 working days.
Elsewhere: Please contact.