Price Match Policy
We are flattered and overjoyed that you come to us to ask for a price match.
We just have a few simple criteria for it!
- We can only price match other UK retailers
- The product must be identical in size, colour, make and model to the one in question
- The other retailer must have the item in stock and be able to deliver in the timescales that we offer
- We cannot offer price match pre-orders if an item is unavailable on our website
- The price must be the full price offered to all customers and not a personal price or including any rewards or discounts
- Delivery charges will be taken into account when calculating matches
- We cannot price match different traders such as member-only, pre-owned, outlet, heavy discounts or from stores going into administration or closing down (examples include TK Maxx, eBay, Book People, etc)
- No further discounts or loyalty points can be applied to the price match
- Price matches cannot be used on Savings Clubs, unless with prior arrangement and there may be an adjustment of the price match to accommodate
To request a price match, please email customer services with links to the available product from both ourselves and the retailer you wish to match with.
If any doubts or queries occur, just contact us via Facebook Messenger or by e-mail! And thank you for shopping small