(Page last updated 17:57 06/12/2023)

Our Latest Dispatch & Delivery Updates

Please allow a little longer for your order to be processed during this busy time, thank you. The warehouse team is working very hard to ensure minimal disruptions, and they aim to dispatch orders within 3-4 working days (unless otherwise noted on the product listing).

Please choose Priority Delivery if your order is required urgently.

Please keep an eye on your tracking after your order is shipped to prevent you missing the delivery.
You can find your tracking in your dispatch email, in My Orders on your account, and by clicking View My Order in your original confirmation email.

Our Last UK Christmas Order Dates

Products that are available for pre-order have a limited timeframe to order for Christmas delivery, please see here for the deadlines.

Please see our last order dates for Christmas delivery:

  • Standard & Upgrade Friday 15th December
  • Priority Delivery Wednesday 20th December (before 12pm)

For more information, including Worldwide last order dates, please see here.

Royal Mail - UK

Royal Mail is experiencing some delays to delivery times and tracking updates due to the busy sales and festive period.

Delivery is typically within 2-5 working days after dispatch, but it is possible it could take a little longer at times.

Please choose Priority Delivery or Courier Upgrade for delivery with DPD (some postcode exclusions apply).

For the latest list of affected areas, please click here and see Deliveries Today.

Royal Mail - Worldwide

Royal Mail is experiencing some delays to delivery times and tracking updates due to the busy festive period. This includes delivery and processing times, and tracking updates. These delays shouldn't be any cause for concern, and we advise you to keep an eye on your tracking.

Please click here to see more information on the International Incident Bulletin.

We have access to the same information as our customers regarding tracking. Please see our Dispatch & Delivery page for standard advised timeframes (and above for any delays) if you are worried your delivery may be significantly delayed.

Bank Holidays 2023

Along with our warehouse and customer services being closed, there will be no collections or deliveries on the following days:

  • Monday 1st May - Early May Bank Holiday
  • Monday 8th May - Coronation of King Charles III
  • Monday 29th May - Spring Bank Holiday
  • Monday 28th August - Summer Bank Holiday
  • Monday 25th December - Christmas Day
  • Tuesday 26th December - Boxing Day