Pre-Order Timelines

Estimated dispatch timelines for pre-orders and delayed dispatch items. Please see individual product listings for the latest updates, and see below for our FAQ.

Babymore Please see Shipping Information on product listing
Betty's Home Dispatch within approx. 5-6 weeks
Books Please allow a little longer for dispatch if your book is not available for Priority Delivery
Books (New) Please see the Publishing Date on the product listing
Hape Dispatch within approx. 1-2 weeks
Lorena Canals Dispatch with approx. 4-6 weeks
Maileg Please see Shipping Information on product listing
Pastelowe Love Dispatch within approx. 2-3 weeks
Smallfoot Dispatch within approx. 2-3 weeks
Tonies (New) Dispatch from the 20th of the month
WigiWama Dispatch within approx. 3-4 weeks
Other

Please see Shipping Information on product listing

 

Pre-order FAQs

Please either check the product description, the publishing date or the pre-order page (below) for updates.

Yes. At any time before your item ships you can cancel your pre-order. You are of course entitled to return your order after receipt if you no longer want it.

We will ship your order as a whole when we receive the pre-order items at our warehouse. We highly recommend checking out any non-pre-order items you require to receive sooner on a separate order.

Klarna payments must be captured by the retailer within 28 days of the order being placed.
This usually happens automatically upon dispatch, however, if your pre-order is due to ship after the 28 days, your payment will be captured before it expires.