Pre-Order Timelines

Estimated dispatch timelines for pre-orders and delayed dispatch items. Please see individual product listings for the latest updates, and see below for our FAQ.

Banwood Delivers within approx. 1-2 weeks
Betty's Home Dispatch within approx. 5-6 weeks
Books Please allow a little longer for dispatch if your book is not available for Priority Delivery
Connetix Dispatch within approx. 3-4 weeks
Hape Dispatch within approx. 3-4 weeks
Lorena Canals Dispatch within approx. 2-3 weeks
Maileg Please see Shipping Information on product listing
Smallfoot Dispatch within approx. 2-3 weeks
Stapelstein Dispatch within approx. 4-6 weeks
Tonies (New) Dispatch from the 20th of the month
WigiWama Dispatch within approx. 2-3 weeks
Other

Please see Shipping Information on product listing

 

Pre-order FAQs

Please either check the product description, the publishing date or the pre-order page (below) for updates.

Yes. At any time before your item ships you can cancel your pre-order. You are of course entitled to return your order after receipt if you no longer want it.

We will ship your order as a whole when we receive the pre-order items at our warehouse. We highly recommend checking out any non-pre-order items you require to receive sooner on a separate order.

Klarna payments must be captured by the retailer within 28 days of the order being placed.
This usually happens automatically upon dispatch, however, if your pre-order is due to ship after the 28 days, your payment will be captured before it expires.